FAQ

If you are not happy with the order due to shipping problems or defects in the product, you can contact us at our email info@mandarinandlima.com, if the product has a defect, do not forget to attach a photo showing see the problem. Once the return is accepted, you must send us the product to the return address in your package, it depends on the circumstances of the change/revolution, which will be studied on a case-by-case basis. necessary to return the product or another one is sent to you at no cost.If an order is shipped and cannot be delivered for reasons attributable to the customer, the amount paid for shipping costs will not be refunded, having to pay other shipping costs again for the reshipment of the merchandise.

If you are not happy with the order due to shipping problems or defects in the product, you can contact us at our email info@mandarinandlima.com, if the product has a defect, do not forget to attach a photo showing see the problem. Once the return is accepted, you must send us the product to the return address in your package, it depends on the circumstances of the change/revolution, which will be studied on a case-by-case basis. necessary to return the product or another one is sent to you at no cost.

How to order?

Can I return a product?

I want to work with you, how to do it?"

My order has arrived defective/damaged, what do I do?"

Can I order from the store if I live outside of Spain or Portugal?

When will the next collection come out?

Where can I find ideas to do with your products for my projects?

Do you have a DT? How could I be a part?

I have a store and I would like to sell your products, how can I do it?

I have ideas/suggestions that I would like you to do. How do I get them to you?